How to start an SSI application

Choose the SSI route for the applicant

Supplemental Security Income is a separate program from Social Security retirement and SSDI. SSA’s SSI application service distinguishes adults from children. Answer its questions for the person applying rather than using a general retirement application.

The official SSI application-process page describes online options, including an online disability application for some people, and ways to make an appointment. Availability depends on the request; starting online is not a promise that every step can be completed there.

Arrange help when needed

You can call 1-800-772-1213 to make an SSI application appointment; TTY users can call 1-800-325-0778. SSA’s process page also allows someone else to call to arrange an appointment or assist with the application.

When you contact SSA, say who is applying and that you want to apply for SSI. Ask what the next step is, how the interview will take place, and what you should prepare. Keep the appointment details and any instructions together.

Review the evidence categories

SSA’s document list explains that not everyone needs every item and that one document may sometimes substitute for another. SSA tells you which records are required and may help obtain them.

• Age and citizenship or noncitizen-status records when required.
• Income records, such as pay stubs or benefit-payment information.
• Resources, such as relevant bank or property records.
• Living-arrangement information, including rent and household costs.
• Medical-provider and work information when applying based on disability.

Handle missing records with SSA

Do not decide that a missing record makes it pointless to contact SSA. Explain what you have and what is unavailable. Ask which substitute records are acceptable and where to provide them. A checklist on this directory cannot determine whether an applicant meets SSI requirements.

Keep the application and interview connected

Follow through on the appointment and any request for a signed application or supporting information. An expression of interest, an interview reservation, and a submitted application are different steps. Use the instructions SSA sends rather than assuming a web inquiry has finished the claim.